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We consider two options for your home backup power assessment: whole home backup power and essential (or critical) loads backup power. We prioritize battery backup, but in some cases, we may suggest using a generator as well.

The cost varies based on factors like the type of charger, your home’s electrical system, and any necessary upgrades. After our on-site visit, we will give you a detailed assessment that outlines all the costs.

Yes, electrical permits are required to install a Level 2 EV charger. Our team will take care of all the paperwork and obtain the necessary permits for you.

During the on-site visit, our electrician will assess your home’s electrical capacity and setup to ensure it can support a Level 2 charger. Most homes can accommodate a Level 2 charger, but some older electrical systems may need some additional electrical upgrades.

Depending on your location, there may be a fee for the on-site visit. However, we will waive this fee if you proceed with the installation.

If you only have a Level 1 charger at home, charging an empty battery can take up to 40 hours. Level 2 chargers can charge a BEV to 80 percent from empty in 4-10 hours and a PHEV in 1-2 hours.

You can purchase a Level 2 charger for us to install, or we can recommend options as Part of our EV Charging Assessment that best fit your vehicle and charging needs if you don’t already have one.

 

Our warehouses are located in British Columbia, Alberta, Ontario, Quebec and Nova Scotia, allowing us to offer efficient shipping and pickup options across Canada.

If you need to change your shipping method, please get in touch with our customer service team. We’ll do our best to accommodate your request.

If your order arrives damaged, please contact our support team immediately at with photos of the damage. We will assist you in resolving the issue as quickly as possible.

Once your order is ready, we’ll email you a notification with all the details, including the warehouse address and pickup instructions.

Yes! We offer free local pickup from warehouses across Canada. You will be given this option at checkout if you are located near one of our warehouses.

We currently ship to all provinces and territories within Canada. At this time, we do not offer international shipping.