Payment Policy

Kizuna Inc. offers a variety of payment methods to ensure a seamless ordering experience. Choose the payment method that best suits your needs when placing your next order.

• Credit Card (Visa, Mastercard, American Express, Apple Pay, Google Pay)
• Affirm – Buy Now, Pay Over Time – A 10% convenience fee will be charged at checkout.
• Request a Quote – This option is for when an item requires freight pricing or additional information before the item is able to be delivered or if you wish for order pickup at our warehouses.

Please Note:

• Please note that we may hold your shipment until payment has been cleared by our accounting team. However, if you have made prior arrangements with our sales team, your order will ship as normal.
• The Credit Card Processing Fee is not refundable and will be withheld during refund for order cancellations and returns.

You will receive a confirmation email after completing your purchase. If you don’t receive the email, please check your spam folder and verify that the email address you used at checkout is correct. If everything is correct and you still can’t find the email, contact us immediately so we can ensure your order is on track.